1. Introduction
Welcome to SparkWebsites.co.uk. We offer website creation and maintenance services (“Services”) for a monthly fee. By accessing or using our services, you agree to these Terms and Conditions (“Terms”). Please read them carefully.
2. Definitions
This section includes the original definitions provided, emphasizing “Website Design,” “Website Hosting,” and “Support.”
3. Services
We offer various monthly website plans. You are responsible for selecting the plan that fits your needs. Details and fees for each plan are available on our website. We reserve the right to modify or discontinue any plan.
4. Money Back Guarantee
If you are unsatisfied within the first 30 days of service, contact us for a full refund to the original payment method.
5. Payment
Fees are due monthly in advance. The website goes live after full payment. We do not charge VAT. Payments must be made in full without deductions. Failure to pay may result in interest charges, suspension of service, disabling of the website, or termination of the agreement. Invoices are sent via email.
6. Website Design
We will collaborate with you to develop a website that meets your specifications, including a limited opportunity for revisions. We reserve the right to refuse projects with illegal or harmful content.
7. Website Hosting
We provide secure and reliable hosting. You must ensure your content complies with our Acceptable Use Policy, with violations possibly leading to suspension or termination of service.
8. Support
Support covers technical issues, minor content updates, and basic maintenance. Additional support may incur extra fees.
9. Intellectual Property Rights
You indemnify us against third-party claims of intellectual property infringement related to your content or use of hosting services. After the first payment, you assume full responsibility for your content’s legality. We grant a non-exclusive license to use our platform.
10. Term and Termination
These Terms are effective upon use and continue until terminated. Termination can occur by either party at any time. Upon termination, your data will be deleted.
11. Disclaimers and Warranties
Services are provided “as is” without warranties. We disclaim all implied warranties, including merchantability and fitness for a particular purpose. We do not guarantee uninterrupted, error-free, or virus-free service.
12. Limitation of Liability
We are not liable for any damages arising from your use of our services. Your sole remedy is to discontinue use.
13. Governing Law and Dispute Resolution
These Terms are governed by English and Welsh law. Disputes will first seek resolution through negotiation, then mediation, with exclusive jurisdiction in the courts of England and Wales.
14. Contact Information
For queries, please contact us at contact@sparkwebsites.co.uk.
15. Updates to Terms
We may update these Terms. You will be notified of changes, with continued use signifying acceptance.