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Privacy Policy

Effective Date: 2024-02-14

This Privacy Policy describes how SparkWebsites.co.uk (“SparkWebsites”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you use our website and related services (the “Services”).

Information We Collect:

  • Personal Information: When you use our Services, we may collect various types of personal information about you, including:
    • Contact information: Name, email address, phone number, postal address.
    • Account information: Username, password, profile picture, billing information.
    • Website data: Usage data about your activity on our website, such as pages visited, links clicked, and search queries.
    • Device information: IP address, browser type, operating system, device identifiers.
  • Non-Personal Information: We may also collect non-personal information that does not directly identify you, such as:
    • Usage data: Information about how you use our Services, such as frequency of visits and features used.
    • Aggregated data: Statistical information about our users, which does not contain any personally identifiable information.

How We Use Your Information:

  • Provide and improve the Services: We use your information to operate, maintain, and improve the Services, including:
    • Create and manage your website.
    • Deliver personalized content and recommendations.
    • Send you administrative emails and notifications.
    • Respond to your customer support inquiries.
    • Conduct analytics and research to improve our Services.
  • Marketing and advertising: We may use your information to send you marketing communications and targeted advertising, with your consent where required. You can opt out of marketing emails at any time by clicking the unsubscribe link in the email.
  • Comply with legal obligations: We may use your information to comply with applicable laws and regulations.

Sharing Your Information:

  • Service providers: We may share your information with third-party service providers who help us operate the Services, such as web hosting providers, payment processors, and analytics providers. These service providers are only allowed to use your information for the purposes we authorize.
  • Legal compliance: We may disclose your information if required by law or to protect the rights or safety of ourselves, our users, or others.

Data Retention:

  • We will retain your personal information for as long as your account is active or as needed to provide you with the Services. We may also retain certain information for legal or compliance reasons.

Your Rights:

  • You have the right to access, rectify, erase, and restrict the processing of your personal information. You also have the right to object to processing and data portability.
  • You can exercise your rights by contacting us at [insert contact information].

Security:

  • We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission is completely secure, so we cannot guarantee the security of your information.

Children’s Privacy:

  • Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Changes to this Policy:

  • We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Contact Us:

  • If you have any questions about this Privacy Policy, please contact us at contact@sparkwebsites.co.uk.